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Shimano Service Centers are a global network of independent bike retailers. We combine excellent bike care with the latest technologies to provide the best service possible.
Please have a look at our Dealer Locator and select your location to find one near you.
Shimano Service Centers are independently owned and operated, so opening hours vary. Please check the Dealer Locator for specific information about your local retailer.
Shimano Service Centers carry the most common Shimano Original Parts. Please contact your local retailer for the availability of a specific component. You can find your local retailer through the Dealer Locator.
Shimano Service Centers’ staff are trained to service the Shimano components of road, MTB, city and Shimano STEPS e-bikes. Therefore, Shimano Service Centers should be able to provide you with the best advice. As Shimano Service Centers are independently owned and operated bike retailers, they have the freedom to decide how to handle requests.
Every Shimano Service Center is an independently owned and operated company, so prices vary. We recommend visiting the retailer’s website or store for more information. The retailer should provide transparency on pricing. To find your local retailer, please check our Dealer Locator.
Each Shimano Service Center is an independently owned and operated company, with the freedom to decide how to handle requests. We are building strong partnerships with our Shimano Service Centers through training and support to ensure you get the best service.
Please be sure to bring all documents, such as your purchase receipt, when you bring in a bike or component for service.
Shimano Service Centers are bike retailers and only service bike components.
All retailers that are Shimano Service Centers have the Shimano Service Center branding both outside and inside the shop.
To learn more about Shimano products, visit the Shimano Bike website.
We invite bike retailers to apply to join our network. As we are committed to providing excellent bike care to consumers who use Shimano products, we have specific requirements to assure retailers meet these expectations.
Minimum requirements include employing a mechanic, having a physical store with a publicly accessible entrance, having a professional workshop and showroom area, completing Shimano e-learning courses and stocking Shimano Original Parts.
Contact us to discuss your eligibility.
For a full overview of the services offered by Shimano Service Centers, see our Services page.